As you may know, Facebook held a conference last week to announce the changes they have made to the world’s number one social netwo
rking site.
This latest version of Facebook is its second major overhaul since it launched in 2004, the last revamp was in 2008.
Here we’ll discuss some of the changes that have been made and analyse how they could affect user interaction with Facebook.
So, what changes have been announced?
Facebook’s aim is “To make this profile the best way to share everything you want and the best way to express who you are” - Mark Zuckerberg at the F8 conference 2011.
He went on to say that “The next era [of Facebook] is going to be defined by the apps and the depth of engagement that is now possible, now that everyone has their connections in place and this network is already established.”
In a nutshell, users will be able to add and find out more about their friends and have more access to more multimedia than ever before.
So, the major changes to expect when you log in to Facebook are:
Timeline:
Described by Fastcompany.com as a “reverse chronology of everything a user has done in their lives.” Facebook collects this data “as a user adds status updates” but users can also go back and fill in past details and events going all the way back to their birth”.
(screenshot from zdnet.com)
Lists
Users can now select their close friends, family and colleagues on Facebook and subscribe to their updates, they can also subscribe to yours. You can also subscribe to updates of people you’re not friends with on Facebook. They will have to approve this before you see anything.
The key feature of this is that you can write something that only your close friends can see. This is very much like the Google+ ‘Circles’ functionality which was seen as one of main differentiators when it launched.
This benefits users because they can update their status to say “Good morning all” or something and make sure via a drop down box that only the people they have selected to be in their close friends list can see it.
This is perfect for people who have a lot of friends on Facebook they don’t speak to for whatever reason.
Timeline: More updates on your friends
Lots of people don’t get to log into Facebook very often, maybe once a week or once a month. The new timeline features allow users to get a summary of what their friends have been up to when they next log in.
As well as this, users will be updated in real time when a friend does something on Facebook.
Apps and content consumption
Once upon a time in the dark old days, users would have needed to view and listen to content outside of Facebook whenever anything was “shared”.
No more! Now Facebook has partnered up with media providers like Spotify, Yahoo, Vevo and Hulu.
These media providers have built apps into Facebook to allow Facebook users to consume content inside Facebook. Some sites like Yahoo will still send you to their site to read the content there but Spotify will allow you to click on a link inside Facebook and listen to music without leaving the site.
Information on media consumed will then be sent to friends in real time - you won’t get asked if you’d like to share your choices at the time of consumption. You’ll be warned up front that your choices will be shared when you install the application.
It’s not just the music you listen to that your friends will know about in real time. Every time you “like” something, comment on something or become someone’s friend, your friends will see it on their real time ticker (just about the “chat” box on the right of your profile page.
Benefits and Concerns
Of course, nothing on Facebook is ever done completely altruistically. As
this Fastcompany.com article rightly points out, it’s not just friends and subscribers that will know more about you. Facebook will.
This information is gold dust to advertisers who are always trying to find better ways to target potential consumers. Now they’ll have information on what your favourite songs are, how often you go to the gym and how long you have been engaged.
Identity theft is a real concern. Of course, you can choose who you share your information with, but issues can still arise.
The major benefit of the new real time updates that appear just above the chat box is that you can interact with your friends without necessarily having to go to their page. For example, if your friend updates their status, you’ll know about it immediately and be able to comment via a pop up without having to go to their page. This new feature is very much a direct attempt to compete with Twitter.
It’s unconnected to chat though, which means that even if you make yourself unavailable to chat, you can still see your friends’ updates.
With regards to convenience, the new changes to Facebook couldn’t be better. You can see everything that’s going on from the comfort of your Facebook page, which means you can sign in but get to do other things and check in occasionally as it all updates in real time.
(Screenshot from Tecca.com)
What are the potential benefits to businesses that have company pages on Facebook?
At Adido, we have many clients who run social ad campaigns with us or have “fan” pages that users can “like”.
For our clients, it will be far easier to target relevant users who will be far more likely to convert.
With regards to the “interests” section, the broad category targeting has become a lot more niche, with advertisers being able to target people who like certain films, songs or cats for example. You can also target users who have an IPhone, have been engaged for 6 months or are parents to a child under three.
Of course, to be targeted, consumers would have to provide that specific information about themselves.
With this new tool, we can make our campaigns far more effective, really getting granular in how we target our ads.
Search Engine Watch describes this as “a marketer’s dream” in
this article.
Conclusion
The changes made to Facebook will give friends much more information about each other than ever before, however, with the new lists feature, you will be able to control who sees what better as well.
We love the new lists feature, and the real time updates.
We’re also big fans of the timeline feature, as long as people are happy to share that level of information with other users and are educated in the various ways they can choose who sees their data.
Make sure you read the small print when installing an application to your profile. Many manufacturers will tell you up front whether everyone can see what you do on it. You won’t get any other warnings.
At Adido we’re happy that advert targeting will now be even more granular than ever before, this will save time and money in the long run.